Privacy Policy

We collect information you provide directly when placing an order, submitting a review, leaving a comment, or contacting us. This may include:

• Your name and email address
• Shipping address and phone number (collected by Stripe at checkout)
• Order preferences, such as whether you requested a signed copy
• Review text, star ratings, and comment content you choose to submit
• Messages sent to us via our contact form or email

We also collect certain information automatically when you visit the site, including your IP address, browser type, referring URL, and pages visited. This information is used solely to understand how our site is being used and to improve the experience.

We use the information we collect to:

• Process and fulfill your orders, including preparing signed copies and arranging shipment
• Communicate with you about your order status, shipping confirmation, and any questions
• Display your reviews and comments on the relevant book pages
• Respond to inquiries and support requests
• Improve the site, fix issues, and understand what content resonates with readers
• Send occasional updates about new titles or promotions, only if you have opted in

We do not sell your personal information. We do not use your data for advertising targeting or share it with third-party marketers.

All payments are processed securely through Stripe. AuthorStorefront.com does not collect, store, or have access to your payment card details. When you click an order button, you are redirected to Stripe’s secure hosted checkout where your payment information is entered and processed entirely within Stripe’s environment.

Stripe is PCI DSS compliant and uses industry-standard encryption to protect your financial data. You can review Stripe’s privacy policy at stripe.com/privacy.

We receive confirmation of successful payment and your shipping details from Stripe in order to fulfill your order. We do not receive or store your full card number, CVV, or expiration date.

AuthorStorefront.com uses minimal cookies necessary for the site to function correctly. We do not use advertising cookies, tracking pixels, or third-party behavioral analytics tools.

Cookies we may set include:

• Session cookies — temporary cookies that expire when you close your browser, used to maintain your session while browsing
• Preference cookies — used to remember choices you make on the site, such as items in your wishlist

You can disable cookies in your browser settings. Note that some site features may not function correctly if cookies are disabled.

We do not sell, rent, or trade your personal information to any third party. We may share your information only in the following limited circumstances:

• Stripe — to process your payment and manage checkout
• Shipping carriers — your name and address are shared with the carrier (such as USPS or UPS) solely to deliver your order
• Legal compliance — if required by law, court order, or to protect the rights and safety of our customers or business

All service providers we work with are contractually obligated to keep your information confidential and use it only for the purposes for which it was shared.

We retain order information for as long as is necessary to fulfill orders, resolve disputes, and comply with legal obligations — typically up to seven years for financial records.

Reviews and comments you submit are retained as long as the associated book page is active on the site. You may request removal of your review or comment at any time by contacting us.

If you subscribed to our mailing list, your email is retained until you unsubscribe. Unsubscribe links are included in every email we send.

Depending on your location, you may have rights regarding your personal information, including:

• Access — the right to request a copy of the personal information we hold about you
• Correction — the right to request correction of inaccurate information
• Deletion — the right to request deletion of your personal information, subject to legal retention requirements
• Opt-out — the right to opt out of marketing communications at any time

To exercise any of these rights, please contact us at contact@authorstorefront.com. We will respond within 30 days.

AuthorStorefront.com is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

Some titles in our catalog, such as the Bark Ops series, are written for young readers. Purchases of books for children should be made by a parent or guardian.

We take the security of your information seriously. Our site is served over HTTPS, all database connections are encrypted, and access to order data is restricted to authorized personnel only.

Payment data is never stored on our servers — it is handled entirely by Stripe’s PCI-compliant infrastructure.

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. If you have reason to believe your information has been compromised, please contact us immediately.

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Continued use of AuthorStorefront.com after changes are posted constitutes your acceptance of the updated policy. If changes are significant, we will make reasonable efforts to notify customers via email.